Privacy Policy

This privacy policy describes how we collect, use, and protect your personal information when you use our website and services.

Transweld NZ (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and disclose your information when you visit our website, use our services, or interact with us.

1. Information We Collect

We may collect personal information that you provide to us directly, including:

• Contact Information: Name, email address, phone number, and postal address.

• Company Information: Business name, position, and related details if you contact us for services.

• Website Interaction Data: Information on how you use our website, including pages visited and forms submitted.

We may also collect information automatically using cookies and similar technologies to improve your website experience.

2. How We Use Your Information

We use your information for purposes including:

• Responding to inquiries and providing quotes or information about our services.

• Managing and delivering our services, including custom truck builds, repairs, and modifications.

• Improving our website, services, and customer experience.

• Communicating important updates, promotional offers, and service notifications (where permitted).

• Complying with legal obligations.

3. How We Share Your Information

We do not sell your personal information. We may share your information:

• With trusted service providers who assist us in delivering our services.

• Where required by law or regulatory authorities.

• To protect our rights, property, or safety, or that of our users or the public.

4. Data Security

We implement reasonable physical, electronic, and administrative measures to protect your personal information from unauthorised access, disclosure, or misuse. While we strive to protect your data, no transmission over the internet is completely secure.

5. Cookies and Tracking

Our website uses cookies to enhance your browsing experience and collect non-identifiable information about website traffic and usage. You can manage or disable cookies via your browser settings, though this may affect website functionality.

6. Your Rights

You have the right to:

• Access, correct, or update your personal information.

• Request the deletion of your personal information, where legally permissible.

• Opt out of marketing communications.

To exercise these rights, contact us.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies when visiting them.

8. Children’s Privacy

Our services are not directed at children under 13 years old, and we do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective Date” at the top will reflect the latest revision. Continued use of our website or services constitutes acceptance of any changes.

10. Contact Us

For questions, concerns, or to exercise your privacy rights, please contact us, using information published on our website.